MUGEN Consulting Privacy Policy

Take a moment to read our Privacy Policy. Got questions? Just reach out — our contact details are right below!

Contact Us
Information We Collect
Purpose of Collection
Disclosure of Information
International Data Transfers
Data Security
User Rights
Cookies and Tracking
Changes to This Policy
Contact Us

Mugen Consulting is committed to manage your Personal Information with utmost care.

Our privacy policy aligns with Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

Privacy Policy

Last updated: 30 July 2025

Introduction

This Privacy Policy outlines how Orkaytec Pty Ltd T/A Mugen Consulting (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information obtained through our website www.mugenai.au and associated AI services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:
➔ Name, email address, contact details
➔ IP address, browser type, device information
➔ User queries submitted to our AI services
➔ Usage data and interaction logs with our AI tools

Purpose of Collection

We collect personal information to:
➔ Provide and improve our AI services
➔ Respond to user queries and support requests
➔ Analyse usage patterns to enhance user experience
➔ Comply with legal obligations

Disclosure of Information

We may share personal information with:
➔ Trusted third-party service providers (e.g. cloud hosting, analytics)
➔ Legal authorities when required by law
➔ Affiliates or partners assisting in service delivery
We do not sell personal information to third parties.

International Data Transfers

If data is transferred outside Australia, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections under applicable laws.

Data Security

We implement reasonable technical and organisational measures to protect personal information, including:
➔ Access controls and authentication
➔ Regular security audits

User Rights

You have the right to:
➔ Access and correct your personal information
➔ Withdraw consent at any time
➔ Request deletion of your data (subject to legal obligations)
To exercise these rights, contact us at consult@mugenai.au

Cookies and Tracking

We use cookies and similar technologies to:
➔ Track usage and performance
➔ Personalise content
➔ Improve service functionality
You can manage cookie preferences via your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Privacy Officer
Mugen Consulting
Level 57, 25 Martin Place, Sydney 2000 NSW, Australia
consult@mugenai.au
+61 2 9238 2008